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Question 1: by KaloianPetkov Sep 23, 2017
I made a order of product from your's platform and it was end of august /27-28.08.2017/ and i still don't have it delivered! Now i cant login with my e-mail and password and I wonder if you have ever send it or you just took my money and delete my account! Demand some answers/delivery or refund!
I still have PayPal order number and out tour order witch is as follows>PayPal Express Checkout (USD19.99, Transaction ID: 5PR26421M39742444)
Thanks for your order at ChinaOBD2. Your Order #CO1708210140
Reply #1 by ChinaOBD2   Sep 23, 2017
Our site has been updated, Please go to  to check your order information, Your order has been reshipped out by China Post .

Any questions, welcome to contact us.
Best regards,
Question 2: by john pitfield Sep 25, 2017
I have forgot my password,how can I change it?????
Reply #1 by ChinaOBD2   Sep 26, 2017
We have sent  your password by Email, please check that.
Question 3: by Nkosie Mazibuko Sep 28, 2017
I bought the SBB key code and I do not know how to use it. Can you please send me a video that can show me stab by stab on a car. e.g. VW or Toyota
Question 4: by Roger Meineke Nov 3, 2017
Hi trying to checkout ,but says internal
Reply #1 by ChinaOBD2   Nov 4, 2017
 please register an account first. add the item to shopping cart, choose shipping address, then check out.
Question 5: by Roger Meineke Nov 4, 2017
Internal servo error.Will not let me register.Thanks
Question 6: by Brane Jan 21, 2018

i buy star c3 2015 , then i buy hdd disk for dell computer .

i have problem with program, please answer me.
Question 7: by Mr. zelateur gerome IMS SARL Jan 31, 2018
the snooper i buy on this order : CO1801100162
don't work . it's not light up once pluggin , have test on 3 cars , and with another snooper that don't have problem .

how can you solve that ?


Question 8: by Jan Feb 22, 2018
Hello. I ned to buy some equipment.
Here is my problem - i got a kia ceed sw 2008, but i have Lost the last key, do you have some tools so i can reprogramme immo or delete other keys in the system, or something.. If there are more than one machine there c an do it, please explain why thei are looking forward to hear from you, either by mail or phone
Jan Pedersen
Mail phone :+4542947595

Question 9: by Robert Mar 7, 2018
I need to reset the oil age (or oil ageing) counter on a Renault Scenic 1, automatic gearbox transmission (DP04 gearbox).
Also, I need to change oil change date using a Clip.
Original renault software can do this.

Which China clip must I buy from your page - ?
Question 10: by Mr. Kazbek Butaev Mar 17, 2018
Original Launch M-Diag Lite Plus EZdiag for iOS Android Built-in Bluetooth OBDII with One Free Car Software
in stock?
Reply #1 by ChinaOBD2   Mar 18, 2018
 sorry, this item has been sold out.
Question 11: by Mike Burgess Apr 15, 2018
Hi I purchased this item from you in 2014.
Is there an software upgrade available to purchase please
Question 12: by Mr. mervyn witherow May 19, 2018
Question 13: by Ernie May 23, 2018
Hi do you sell motorcycle scanners so I can reset my service light & Diagnosis thanks
Question 14: by udrea alexandru bogdan May 29, 2018
hello,i buyed from you a vdm2 and afther installing the product does not find the ecu it says.....i have tried on 3 cars.....ecu is not responding error i get.....what is the problem?.....thank you
Question 15: by marcussy beethoven Oct 1, 2018
je vous informe que j'ai bien payer
ma commande et que j'aimerai bien cette fois ci recevoir mon colis concernant
cette commande( CO1810010256)

care je n'es toujours pas recu cette commande qui a bien débité de mon compte
mais annulé de votre pars,j'attend bien enttendus un remboucement
ou peu etre un oublie de votre pars (CO1809040270)
Question 16: by Michael Gruhne Feb 2, 2019
SKS-3058 Auto EECS and ECU Examine-Analyzing
can you deliver the device?

Best Regards
Question 17: by Mr. Njoku Joseph Mcremmy Feb 15, 2019
i bought calculator Order Serial No.: CO1811170261 from your shop since last year November 17 2018 until now i have not received my item please what is the problem
Reply #1 by ChinaOBD2   Feb 15, 2019
 Sorry Friend, We will deal with your order now. I will send you the tracking number soon.
Question 18: by Kim Andre Reinig May 22, 2019

i ordered the wrong cable, sorry...

I made another order with the right one, would you please cancel this order (CO1905200296) and
send my money back via Paypal?

Regards Kim
Question 19: by Dave D. Apr 29, 2020
Hi interested in ordering HEX V2 VAG COM - $39.99. Are you shipping right now too Canada? any issues in shipping? and how long? what shipping options?
Question 20: by Gert Koopman Jan 26, 2021
Hello, could you please provide tracking info for my porder 21 01 2021 for a New Arrival JLR SDD/ TOYOTA/ VOLVO Diagnostic/Programming/Matching Key Multi Function Tool ?
thank you for your cooperation,

Best regards,
Gert Koopman / the Netherlands
Question 21: by biyahmadine Mar 19, 2021
hi my name its biyahmadine fayssal i want to remove my name in feedback please can you remove my name in feedback to the lien,97,3
Question 22: by ALBERTO DE PAZ Jul 6, 2021
Could I know when I will receive my purchase?
Do you have a tracking system
Question 23: by Jay Sharp Apr 21, 2022
As requested Iam supplying my phone number associated with the order that I placed for an OBD Fuel Economy Tuning Chip for Diesel Engines. That number is 317-371-5792. Thank you.

Jay Sharp
Question 24: by Mr. Reinis Dzenis May 13, 2022
As per your request I have added phone number for my order shipping: +371 29469300
(see order comments).

But order status still says "Pending". Can you please confirm if my order was shipped and provide shipping reference?
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